Additional Support

Find resources for emergencies and other urgent matters, technology, accommodations, housing, dining, transportation, ID services, and more.

Help With...

• Emergency (24/7) Resources
• Other Resources

Emergency (24/7) Resources

• Acute medical concerns? HUHS Urgent Care 24/7 line (617) 495-5711
• COVID-19 symptoms or possible exposure? See the COVID isolation policies.  
• Mental health distress? CAMHS Cares 24/7 line (617) 495-2042  
• Concerns about sexual harassment or assault? SHARE Confidential Crisis Hotline 24/7 line (617) 495-9100
• Lockouts: Securitas is available 24/7 at 617-496-9370. For students in the Houses, you should start by going to your building manager’s office, where your building manager or a Securitas guard may be able to help depending on the time of day. If the building manager’s office is closed, you should call Securitas.
• Urgent facilities issues such as power outages or flooding? University Operations Center 24/7 line 617-495-5560
• Non-urgent facilities issues? PRESTO Work Order Request
• Other urgent residential issues? Harvard College students should call their Proctor or Tutor on Call
• Harvard University Police Department (HUPD) 24/7 line 617-495-1212
• Other Police, Fire, or Medical Concerns? call 911
• Emergency support while abroad? International SOS
• Harvard Emergency Management
• Campus or Community Emergencies

Other Resources

• College Housing: Information about housing policies, dates and deadlines, move in/move out, housing lotteries, transferring Houses, the residential portal to apply for or cancel housing, living off campus, and more.
• Harvard University Dining Services (HUDS): Information about menus, dining hall hours, openings and closings, BoardPlus and guest meals, food allergies and special dietary needs, and Kosher and Halal dining.
• Disability Access Office (DAO): Information about academic, housing, dining, and other accommodations for temporary or long-term illnesses or health circumstances.
• Harvard Shuttle and Van Services: Information about the daytime and evening van services, shuttle trackers and route maps, and more.
• Campus Escort Program: A campus safety program developed by Harvard College in partnership with HUPD. Hours of operation: 10:30 pm to 3:00am, Thursday through Saturday.
• Booking a Space
• Harvard University Information Technology (HUIT): For information about technology support, including technology loans.
• Technology Loans from HUIT
• Technology Loans from Harvard Library
• Harvard ID Card Services: Information about assistance with lost, stolen, or damaged cards, or other card-related problems.
• Bias Incident Reporting: For information and assistance regarding harassment, discrimination, and bias-related incidents.
• Harvard College Title IX: For information and assistance regarding discrimination and/or harassment on the basis of sex, sexual orientation or gender identity, as well as sexual misconduct, including sexual assault.
• Harvard College Office of Academic Integrity and Student Conduct: For information about the Administrative Board and the Honor Council. 

 Harvard College Guides